Lost Connectivity

The connectivity to this site was lost on May 27 and restored today. The ISP’s service is really bad. They sent many crews trying to fix the problem, but none was responsible for making sure the probelm was fixed. I ended up managing it for them! I called their support center to make sure each work order was completed and new work order was created until the problem was finally resolved. One significant factor for such long delay is that they create a new ticket whenever a call to the support center is made, therefore, it’s subject to waiting in the queues.